Some of the critical incidents the PHILOS team has responded to are: aircraft crashes, suicides, suicides at the work place, vehicle accidents, mass casualties, drownings, homicide, workplace deaths, toxic workplace, and line of duty deaths. Sadly, crisis and other traumatic events are a very real part of life and need to be addressed timely, properly and with the right interventions. Most organizations are good at what they do, but in terms of addressing organizational crisis this is way out of their wheelhouse, relying on counselors who are spread too thin, HR professionals or Employee Assistance Programs (EAPs) to fill the gap. Oftentimes, counselors, HR and EAPs lack the practical experience and know-how to navigate these rough and unpredictable waters due to the multiple demands placed upon them. This is where PHILOS Support Services shines; we bridge that gap to help ensure your team members are getting the proper care at the proper time utilizing experienced, compassionate professionals. Our team's primary focus is on critical incident response, crisis, crisis intervention, and recovery. We work in this space on a regular basis, leading teams and organizations through the chaos and the crisis.
PHILOS Support Services has decades of experience in providing crisis intervention and care to individuals and organizations. We have a diverse range of expertise, education, life experience, certifications, licenses and credentialing to support the unique needs of any organization. The model we use is the same model that is used by law enforcement, emergency services and the military. It has also been proven to work in the civilian sector as well. We are trained by ICISF (International Critical Incident Stress Foundation) which is the gold standard of crisis intervention and support.
This model has been used throughout the world during some of the most catastrophic events in our time: supporting rescue workers in the search and rescue efforts of the World Trade Center, assisting civilians during Hurricane Katrina and the hurricane that devastated Haiti, the Oklahoma City Bombing and countless other traumatic events, both large and small.
We take this same model and scale it to fit your needs. Evidence backs this model. It is effective and it works. The sooner interventions are made, the sooner people can be on the road to healing and recovery, thus minimizing potential long-term effects of trauma such as Post Traumatic Stress and helping to make people "strong at the broken places".